2026-04-06
Workflow redesign beats tool shopping
AI value comes from redesigning work, not collecting tools.
A common first question is, "Which AI tools should we buy?"
A stronger question is, "Which repetitive workflow is costly enough that improving it would show visible value in 30 to 90 days?"
Tool decisions become easier when the workflow is already clear:
- Inputs are predictable.
- Ownership is defined.
- Review paths are explicit.
- Success metrics are agreed.
If those conditions are fuzzy, the pilot is not ready, regardless of how good the tool looks in demos.