Can people actually use your product?
Usability research shows you where people get stuck, why they get stuck, and what to fix first. We run task-based sessions and translate the behavior into a prioritized action plan.
Onboarding flows
Watch new users sign up for the first time and find the moments where they hesitate, skip steps, or abandon.
New features
Validate a feature before launch by giving real users tasks and seeing where the design breaks down.
Redesigns
Compare old and new flows to make sure the redesign actually helps people complete tasks faster or more confidently.
What you get
- ✓Task success rate and time-on-task metrics
- ✓Annotated recordings of key moments
- ✓A map of friction points grouped by severity
- ✓Prioritized UX fixes with expected impact
Who it is for
Product teams, founders, and designers who have something built or prototyped and want to know if real users can complete key tasks without hand-holding.
How it works
- Pick the tasks. We identify the 3–5 critical workflows that determine whether your product succeeds.
- Run think-aloud sessions. We observe real users attempting each task and ask probing questions.
- Fix what matters. You get a severity-ranked list of UX issues and recommended changes.